FAQS

Frequently Asked Questions

Simply add as many items as you wish to your shopping cart while on our store.

Once you are ready to place the order go to the cart and follow the "go to cart" button.

Follow the instructions by providing us with delivery information and select payment method.

Once the order is placed, you will recieve an order confirmation email.

We will ship your package within 1-3 business days.

Our support team is available Mon-Fri 9am to 5pm for assistance.

River Table Epoxy
540 Crane Street Suite A 
Lake Elsinore CA 92530 
Phone: (951) 677-0404
Hours: Monday - Friday From 9 AM To 5 PM 
E-mail: support@rivertableepoxy.com

All orders will be shipped within 1-3 business days. Please allow 1-7 business days for delivery. Shipping time might vary depending on location and shipment carrier estimates.

Once an order is dispatched, you will recieve the tracking details via email to track the order.

More information on our policies can be found in the footer of store.

We will respond within 1-2 business days.

River Table Epoxy was founded in the Southern California.

GET IN TOUCH WITH US: 

Our typical response time is within 1-2 business days. 

Address: 
River Table Epoxy
540 Crane Street Suite A 
Lake Elsinore CA 92530 
Phone: (951) 677-0404
Hours: Monday - Friday From 9 AM To 5 PM 
E-mail: support@rivertableepoxy.com

We accept Visa, Mastercard, Discover, American Express and Paypal.

More information on our policies can be found in the footer of store.

If a product is damaged or was faulty upon a delivery - we offer 100% refund.

We have a 30-days Return & Exchange Policy, since the day item was received. To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.

For returns, please email support@rivertableepoxy.com with photos of your item and proof of purchase included in the email.

We will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.

Customers are responsible for shipping costs of returned items. When the item is received and inspected, we will notify the customer with a confirmation email, notifying about the status of the refund.

If the refund is approved, it will be processed and the original payment method will be credited within 7-10 business days.

More information on our policies can be found in the footer of store.

In a Fully Cured & inert State, our epoxy resin is Safe for incidental Food Contact. 

You can find more detailed mixing instructions by following this link https://rivertableepoxy.com/pages/how-to-complete-a-river-table

If your project requires multiple layers of epoxy resin, pouring the next layer can happen when the first layer is nice and tacky so there is no need to sand.

If you wait until the layer has dried to a cure, you may need to lightly sand the layer prior to pouring an additional layer.

We recommend calculating your measurements using similar sized round containers. The measurements should be by volume.

Liquid pigments that we sell on our store, alcohol pigments, or mica powders are recommended.

While we are developing how to videos, we have more details on how to complete a river table by following this link https://rivertableepoxy.com/pages/how-to-complete-a-river-table

You can find more details on how to calculate your project with our calculator found by following this link https://rivertableepoxy.com/pages/coverage-calculator